Job opportunities

THE ROUND CLINIC IS HIRING!

SENIOR RECEPTIONIST

Responsibilities

Customer service including welcoming patients, handle patient inquiries (phone, email, walk-in etc.)
Book appointments, process payments and issue invoices
Update website, social media posting, designing posters etc.
Maintain cleanliness and appearance of the clinic’s reception and other related areas
Ensure continuous operation of the clinic and stock-taking
Respond to, resolve and/or escalate issues as required (claims, schedule conflicts, last minute cancelations)
Acquire strong working knowledge of the organisation’s services and staff members
Work closely together with colleagues to ensure the best experience for patients
Other ad hoc tasks as assigned by the Clinical Directors

Qualifications

Minimum 1 year experience in Healthcare/Private Clinic setting
Minimum 2 years work experience as a Receptionist
Possess great customer service skills, is dynamic, self-driven, professional and reliable
Excellent communication skills, well versed in written and spoken English & spoken Cantonese
Good computer skills with knowledge using Microsoft Office applications
Ability to work in a dynamic environment and multi-task

Benefits

Email us with your CV and expected salary.

Only HK residents will be considered, no overseas applicants.